Callback Login Callback is a very popular service in many countries of the world because it doesn't require any investment in a hardware, can be used with any existing phones (both landline and mobile) and can be activated within minutes. PHONE2VOIP is one of the leading players on the telecom markets in number of regions enabling its partners to provide various callback services in their home countries
There are several alternatives to provide callback services
I Using CLI (or ANI) identification: ( PHONE2VOIP calls this service “CLI Callback”) This service can be provided in the countries where the local telephone networks do not mask the CLI (Caller Line Identification), that is do not mask the phone number from which the trigger number has been dialed.
How does CLI Callback work?
1- Dial the global trigger number. You will need to dial the prefix required to place an international phone call and then dial the trigger number.
2- As soon as our network identifies the phone number from which you are calling the call will be disconnected.
3- Within a few seconds the switch will call you back automatically to the phone number from which you have dialed the global trigger number. Answer the call and enter country code + area code or city code + number. Do not enter any prefixes. (Make sure you are using a touch-tone phone).
II Using an IP/GSM gateway to process trigger requests and identify customers by CLI (or ANI) ( PHONE2VOIP calls this service “IP/GSM gateway CLI Callback”)
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In most cases, when the IP/GSM gateway is used for callback application, all the CLIs of customers calling either from landline or mobile phones are identified. Therefore the common problem when domestic telephone companies block CLIs when the calls are made to overseas can be bypassed.
The reseller will need to do the following:
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Purchase IP/GSM gateway or use the existing one ( PHONE2VOIP can provide 2N IP/GSM gateways, please contact : sales@phone2voip.net for more information)
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Obtain internet connection (Dial-Up, Wireless, Cable, DSL, E1 or T1, ISDN or Frame Relay)
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Obtain one or several mobile numbers (SIM cards) from the local mobile provider. These SIM cards will have to be installed into the IP/GSM gateway. III Web Callback This Callback method allows your customers to use a web application to initiate a Callback call. By simply accessing the web application, two phone numbers can be connected at a predetermined time.
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